Shipping Policy
Shipping Policy
Thank you for choosing Kali Kratom. We are committed to providing you with reliable and efficient shipping services. Please review our shipping practices, guidelines, and restrictions below.
Processing Time
We strive to process and ship all orders within 48 business hours of receipt. Please note that our fulfillment facilities are closed on federal holidays, which may occasionally affect order handling and processing timelines.
Tracking Information
Once your order has been securely packed and handed over to the carrier, you will receive an automated shipping confirmation email containing your tracking number. Please allow up to 48 business hours from receipt of the email for the carrier to scan the package and update the tracking information on their portal.
Shipping Carriers & Speed
Small Packages
Most small packages are fulfilled and shipped via USPS (United States Postal Service), with selective exceptions handled on a case-by-case basis.
Large Packages
All higher-volume or large packages are automatically routed and shipped via FedEx to ensure safe and timely transit.
Shipping Speed Note
We currently do not offer overnight shipping options. Please plan your orders accordingly to accommodate standard delivery timelines.
Shipping Destinations & Jurisdictional Restrictions
We ship exclusively to addresses within the United States. However, due to local, county, and state laws governing the sale and distribution of Mitragyna speciosa (Kratom), we do not ship to the following prohibited locations:
Prohibited Locations List
Alabama Arkansas Indiana Rhode Island Vermont Wisconsin
Denver, CO San Diego, CA Jerseyville, IL
Sarasota County, FL Union County, MS
